Terms & Conditions

This website is operated by Southern Finest. Throughout these terms, the words "we", "us" and "our" refer to Southern Finest. By using this website, including all information, features and services available on it, you agree to the terms, policies and notices set out here. These terms apply to all visitors to the site, including customers, vendors, partners and content contributors.

Please read these Terms & Conditions carefully before using the website. Accessing or using any part of the site means you accept these terms. If you do not agree, please do not use the site or our services.

Any new features or tools added to the store will also be subject to these Terms & Conditions. The most up-to-date version of these terms is always available on this page. We reserve the right to update or change these terms at any time. It is your responsibility to check this page regularly.

Our store is hosted on the Shopify platform, which provides us with the technical infrastructure to offer our products and services.

Conditions of use

By accepting these terms, you confirm that you have reached the legal age of majority in your country. If you allow minors to access our website, you confirm that you are legally permitted to do so. You agree not to use our services or products for any unlawful purpose, and to comply with all applicable laws, including copyright laws. Breaching these terms may result in the immediate termination of your services.

General provisions

We reserve the right to refuse service to anyone, at any time and for any reason. Credit card information is always encrypted during transfer. No part of our service may be reproduced, sold or exploited without our written permission.

Accuracy and updating of information

We are not responsible for any inaccuracies, omissions or out-of-date information on this site. The material is provided for general information purposes and should not be relied upon as the sole basis for making decisions. You use the information at your own risk.

Changes to services and prices

Product prices may change without notice. We reserve the right to modify or discontinue any part of our service at any time. We are not liable for any price changes, suspensions or discontinuations of services.

Products and services

Some products or services are available exclusively through our website. These may have limited availability and are subject to our returns policy. We reserve the right to limit sales per customer or per geographic area. Product descriptions and prices may change at any time.

International shipping and import provisions

For certain products, shipping is carried out directly by our external supplier(s) in a third country, such as China. Southern Finest does not handle the importation of goods into Australia or any other country. Goods are shipped directly to the delivery address provided by the customer.

For international shipments from countries outside Australia, the customer is fully responsible for paying any customs duties, clearance costs and/or local GST or taxes due on receipt of the goods. These costs are not included in the sale price and are not collected, paid or managed by Southern Finest.

Because international shipments may be inspected by customs authorities, delivery delays can occur. Any additional costs arising from customs clearance, storage, handling or inspection are entirely the customer's responsibility. Southern Finest is not responsible for any delays, damage or additional costs arising from the international shipping process.

Billing and account information

We reserve the right to refuse or limit orders. It is your responsibility to provide accurate and up-to-date information so that we can process transactions correctly and contact you when necessary.

Third-party tools

We may provide access to third-party tools over which we have no control. These are provided "as is", without any warranty. Your use of these tools is entirely at your own risk.

Third-party links

Some content or services may come from external third parties. We are not responsible for the accuracy or content of third-party websites. Any complaints or questions should be directed to the relevant party.

User comments and submissions

If you send us feedback, suggestions or other content, we may use and publish it without restriction. We reserve the right to remove any inappropriate content at our discretion.

Personal data

The processing of personal data through the site is governed by our Privacy Policy. Please refer to that policy for more information.

Errors and corrections

The site may occasionally contain errors or inaccuracies. We reserve the right to correct them without notice.

Prohibited uses

You may not use the site for any unlawful purpose, to breach applicable laws, or to distribute malicious software. Improper use may result in the immediate termination of your access to the service.

Liability and warranties

We do not warrant that the service will be error-free, secure or uninterrupted. Use is at your own risk. We are not liable for any direct or indirect damages arising from the use of the site or the products, except as required by law.

Indemnity

You agree to indemnify Southern Finest and its partners and employees against any claim arising from your breach of these terms or the rights of third parties.

Severability

If any provision of these terms is found to be invalid, the remaining provisions will continue in full force and effect.

Termination

You may terminate these terms by ceasing to use our services. We reserve the right to terminate your access to our services if you breach these terms.

Entire agreement

These terms and the associated policies constitute the entire agreement between you and us. Any previous agreement is superseded.

Governing law

These terms are governed by the laws of Victoria, Australia, and any dispute will be handled by the competent courts of Victoria, Australia.

Changes

You can always view the most up-to-date version of these terms on this page. By continuing to use the site after changes are published, you automatically accept the updated terms.

Contact

For any questions about these terms, you can contact us using the details on our website or by emailing info@southern-finest.com.